Call or Text: 561-331-2060
Privacy Policy
A legal disclaimer
Privacy Policy for Equestrian Orthopedic Solutions, PLLC
Effective Date: October 30, 2025
At Equestrian Orthopedic Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or use our services.
Information We Collect
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Personal Information: Name, contact details (email, phone number, address), and any other information you provide during consultations or appointments.
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Health Information: Medical history, treatment details, and other health-related data necessary to provide orthopedic care.
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Payment Information: Billing and payment details related to your concierge services.
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Website Usage Data: Information collected automatically through cookies and web analytics to improve your experience.
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How We Use Your Information
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To provide, manage, and improve our orthopedic services.
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To communicate with you about appointments, treatments, and important updates.
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To process payments and manage billing.
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To comply with legal and regulatory requirements.
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To enhance and personalize your experience on our website.
How We Protect Your Information
We implement industry-standard security measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with:
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Healthcare providers involved in your care, with your consent.
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Legal authorities when required by law.
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Service providers who assist us in operating our business, under strict confidentiality agreements.
Your Rights
You have the right to:
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Access and request correction of your personal information.
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Request the deletion of your personal data where applicable.
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Withdraw consent for data processing at any time, subject to legal or contractual restrictions.
Cookies
Our website uses cookies to enhance functionality and gather analytics. You can adjust your browser settings to refuse cookies, but some features may be affected.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: equestrianortho@gmail.com
Phone: 1-561-331-2060
Equestrian Orthopedic Solutions, PLLC
Notice of Privacy Practices
Effective Date: June 22, 2025
Purpose
This Notice describes how your protected health information (PHI) may be used and disclosed and how you can access this information. Please review it carefully.
Our Legal Duty
We are required by law to maintain the privacy of your protected health information (PHI), to provide you with this Notice of our legal duties and privacy practices with respect to your PHI, and to abide by the terms of this Notice.
How We May Use and Disclose Protected Health Information
We may use and disclose your PHI in the following ways:
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For Treatment: To provide, coordinate, or manage your medical care and related services.
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For Payment: To obtain payment for services we provide to you.
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For Health Care Operations: To support daily business activities, such as administrative, training, and quality improvement activities.
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When Required by Law: In response to court orders, subpoenas, or other legal processes, or when required by federal or state law.
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To Prevent a Serious Threat: To avert a serious threat to your health and safety or the health and safety of others.
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To Business Associates: To outside vendors or service providers who assist with our operations, under strict privacy agreements.
Your Rights Regarding Your PHI
You have the following rights concerning your PHI:
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Right to Inspect and Copy: You may request access to and copies of your medical records.
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Right to Amend: You may request corrections to your medical records if you believe they are incorrect or incomplete.
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Right to Request Restrictions: You may request limitations on how we use or disclose your PHI for treatment, payment, or operations. We are not required to agree to your request, but we will accommodate reasonable restrictions when possible.
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Right to Request Confidential Communications: You may request to receive communications about medical matters in a specific way or at a specific location.
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Right to an Accounting of Disclosures: You may request a list of disclosures of your PHI made for purposes other than treatment, payment, or operations.
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Right to a Paper or Electronic Copy of This Notice: You can request a copy of this Notice at any time.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
Melissa Mol-Pelton, PA-C
Privacy Officer
Equestrian Orthopedic Solutions, PLLC
Phone: [Your Phone Number]
Email: [Your Email Address]
You may also file a complaint with the U.S. Department of Health and Human Services (HHS). You will not be penalized for filing a complaint.
Acknowledgment of Receipt of Notice
You will be asked to sign an acknowledgment form stating that you received this Notice of Privacy Practices.